FREQUENTLY ASKED QUESTIONS
NO. It’s as simple as that! We’ve decided to remove all shipping charges.
Until nothing is indicating that delivery is charged, you only pay the displayed price for each product.
Although we process your order within a maximum of 48 hours and proceed to ship it to our delivery partner, delays may occur due to the large number of orders or factors beyond our control such as the COVID19 pandemic.
After placing your order, we start processing it within 48h. We have strict policy to ship your package to one of our delivery partner within 48h. Our partner take in charge your package and start the shipping process. Usually, products are delivered within 15 days. However, some delays may occur due to COVID-19.
You should have received an invoice in the order confirmation email that we sent you right after your payment was processed.
You can order your product and ship it anywhere in the world. Our delivery partners cover 216 countries.